897slot Privacy Policy
This policy clearly explains how we handle and protect your personal data.
897slot takes the personal data of players in Myanmar seriously. This Privacy Policy explains how we handle personal data that you share or provide while using our platform. It covers the types of data we collect, the purposes for which we use it, who we may share it with, and how we protect it — explained clearly, section by section.
1. Data We Collect
We collect only the data necessary to provide our services and maintain account security.
Data you provide directly
This includes information you give us yourself when registering an account, making a deposit, or getting in touch.
- Name and date of birth (for 21+ age verification)
- Email address
- Phone number
- Payment-related information (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer)
- Declarations and identity verification
Data collected automatically
When you use the platform, the following data is recorded automatically:
- IP address, browser type, and device information
- Betting history (football, slots, live casino)
- Deposit / withdrawal frequency and amounts
- Cookies and session logs (log data)
- Website usage patterns
Information Received from Third Parties
We may receive verification information related to our processing from third-party partners such as payment service providers (KBZPay, Wave Money). Any such third-party information received will be used only for the purposes described in this policy.
2. Purposes of Using Information
Account Management and Service Delivery
- Account creation and verification
- Processing deposits and withdrawals
- Managing bonuses and promotions
- Supporting VIP level progression
- Maintaining game history
Security and Identity Verification
We use your information to detect and prevent unauthorized access, fraud, and financial breaches. Know Your Customer (KYC) verification is a necessary process for platform accountability and player protection.
Customer Support and Communication
We use your contact information to respond to your inquiries, complaints, or account-related matters through our 24/7 Live Chat service and email.
Responsible Gaming Support
We track gaming patterns so we can act proactively if signs of excessive gambling appear. This is an area we prioritize to protect the financial and personal well-being of our players.
3. Cookie Policy
What Are Cookies
Cookies are small text files stored on your computer or mobile device by your browser. They help the platform remember you and improve your experience.
Types of Cookies We Use
- Essential Cookies — Cookies that are required for login and account security
- Functional Cookies — Your preferred language, display, and layout settings
- Analytics Cookies — To understand website usage and improve our services
Managing Cookies
You can decline cookies through your browser settings. However, blocking essential cookies means some features of the website will not work properly.
4. Sharing and Disclosure of Information
Third Parties We May Share Your Information With
We do not sell or rent your personal information to third parties. However, we may share it with service providers in the following situations—
- To process payments (KBZPay, Wave Money, AYA Pay, CB Pay payment channels)
- Customer support providers (we share limited information solely for identity verification purposes)
- Fraud prevention and security service providers
- Technical infrastructure services (related to our technical operations)
Disclosure Required by Law
We may be required to disclose your information where required by applicable law, court order, or to verify whether a party is a third party. In doing so, we will only provide the minimum information necessary within the limits of our legal obligations.
5. Methods of Protecting Personal Information
897slot has put in place appropriate technical and organizational measures to protect your information.
SSL Encryption
Our website uses 256-bit SSL (TLS) encryption to ensure data transmitted between your browser and our servers is secure.
Access Controls
Access to your personal information is limited to staff and service providers who need it for legitimate business purposes, and they are bound by strict confidentiality obligations.
Data Storage Protection
Our servers are protected with firewalls, intrusion detection systems, and regular security audits to maintain a high level of data protection.
Data Retention Period
We will only retain your personal data for as long as your account is active or as needed to provide our services, and will securely delete it once legal obligations have been met.
6. Your Privacy Rights
Right to Access
You can request to check what personal data we hold about you. We will provide a copy of your data after completing adequate ID verification.
Right to Correction
If your personal data is incorrect or incomplete, you can request a correction through our 24/7 Live Chat. We will act as quickly as possible to keep our records accurate.
Right to Deletion
Subject to legal obligations — you can request to close your account and delete your data. Please note that data we are legally required to retain, such as payment records, is not covered by this request.
Right to Object
In certain circumstances you can object to how we handle your data — for example, while the accuracy of your data is disputed, or while you have objected to processing, we can restrict how we handle it until we have resolved the matter.
How to Submit a Request
To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat on the website. We will act as quickly as possible after verifying your ID.
7. Protection for Under-21s
897slot is for players aged 21 and above only. We do not encourage anyone under 21 to access the platform and strictly refuse them entry. If we become aware that a person is under 21, we will act immediately and delete the related data where it does not conflict with our legal obligations.
8. Notification of Policy Changes
Revisions
We may revise this policy from time to time. When we do, we will announce the changes in a prominent place on the website and update the "Last Revised" date. Continuing to use the platform after any revision means you accept the updated policy.
How We Notify You
We will notify you of policy changes by sending an alert to your registered email address or by displaying an announcement when you log in to the platform.
9. Contact Us and Complaints
If you have any questions, requests, or complaints about this Privacy Policy, you can reach us through any of the following channels—
- 24/7 Live Chat — contact us directly from the website
- Email — [email protected]
We will act as quickly as possible after receiving your request and verifying your ID. The last revised date of this policy is 30 October 2026.
Privacy Protection FAQ
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